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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos cedeño

March 5, 2026

5  out of  5
rating by Carlos cedeño
"Excellent service from Sandra. She was very clear, patient, and professional in explaining all the insurance options. She took the time to answer all my questions and helped me choose the best option for my needs. Highly recommended if you want someone reliable and attentive with insurance."
We responded:
"Thank you, Carlos, for your kind words and recommendation! We’re so happy to hear that Sandra provided such clear, patient, and professional service while helping you explore your insurance options. Taking the time to answer questions and make sure you feel confident in your coverage is exactly the experience we want every customer to have. We truly appreciate your trust and support! "
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Eduardo Rios

March 2, 2026

5  out of  5
rating by Eduardo Rios
"Sandra was able to resolve all the issues that my previous agent had created. 5/5 Recommend."
We responded:
"Thank you, Eduardo, for your review! We’re so glad Sandra was able to step in and help resolve the issues and get everything back on track for you. We truly appreciate the opportunity to assist you and are grateful for your trust in our team."
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Millie Carson

February 24, 2026

5  out of  5
rating by Millie Carson
"The Best Agent Ever"
We responded:
"Thank you Millie that is so kind of you! We appreciate your business and you as a good customer!"
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Greg Grunewald

February 19, 2026

5  out of  5
rating by Greg Grunewald
"I have been with Thomas for 19 years now. There is a reason why I have been with Thomas and his team for all those years. They have always been very helpful, professional, and have always answered my questions in a very timely manner. If you always want great support with your insurance needs, I highly recommend Thomas and his team (Irlanda, Sandra, Cindy, and James)."
We responded:
"Greg, thank you so much for your loyalty over the past 19 years—your words truly mean a lot to us. We’re incredibly grateful for the trust you’ve placed in me and our team all these years, and it’s been an honor to help with your insurance needs. I’m so glad to hear that Irlanda, Sandra, Cindy, and James have been helpful, professional, and quick to answer your questions. We truly appreciate you and your recommendation, and we hope to always earn your business—please know we’re always here for you whenever you need anything. "
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a b

February 16, 2026

5  out of  5
rating by a b
"I’ve been a customer of Thomas Henderson Statefarm for several years and they always do a great job in looking after the customers needs. Their customer service is outstanding. They know what you need even before you ask, and the professionalism is on such a high level when it comes to the different products that they sell. I wholeheartedly recommend Thomas Henderson Statefarm for all your family needs."
We responded:
"Thank you so much for the incredibly kind words! We’re truly appreciative and humbled that you’ve been a part of the Thomas Henderson State Farm family for so many years. It means a lot to hear that our team has consistently taken great care of your needs and provided outstanding service. We’re grateful for your trust and your wholehearted recommendation—please know we’re always here for you and your family."
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Mary Kate Lobough

February 15, 2026

5  out of  5
rating by Mary Kate Lobough
"Wonderful Agent and Staff. Very responsive and helpful."
We responded:
"Mary Kate, you are too kind—thank you! We’re truly grateful for your feedback and for taking the time to leave us a review. It means a lot to hear that our team has been responsive and helpful. We appreciate the opportunity to serve you—please do not hesitate to reach out anytime."
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Luis Avila

January 30, 2026

5  out of  5
rating by Luis Avila
"Sandra Alcantar helped me with my policy was very helpful and very detailed to all the questions I had."
We responded:
"Luis, thank you for the great review! Sandra truly cares about making sure everything is clear and that you feel confident in your coverage. We appreciate you choosing our office, and please don’t hesitate to reach out anytime you have questions."
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Carina Bailon

January 22, 2026

5  out of  5
rating by Carina Bailon
"I really liked how Sandra Alcantar took the time to explain to me step by step my insurance policy she made me understand my policy very well. Very nice and sweet!"
We responded:
"Thank you so much, Carina! We truly appreciate your kind words. Sandra is dedicated to making sure our customers feel informed and confident about their coverage, and we’re so glad she took the time to explain everything clearly. We’ll be sure to share your sweet feedback with her!"
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Sara Torres

January 20, 2026

5  out of  5
rating by Sara Torres
"Thank you Irlanda Díaz for all your help excellent customer service everything went smoothly."
We responded:
"Thank you so much, Sara! We are excited to know that everything went smoothly for you. Irlanda truly cares about helping our customers, and it means a lot to know she made a positive difference for you. Thank you for your kind words and are always here whenever you need us!"
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Betsaid Isidro

January 20, 2026

5  out of  5
rating by Betsaid Isidro
"Irlanda Díaz was very helpful with everything and very patient with me, excellent costumer service."
We responded:
"Dear Betsaid Isidro:Thank you for your kind words about Irlanda! We're so glad to hear our staff provided you with the helpful and patient service you deserve. We appreciate you choosing us and know we are here to help with your insurance needs!"
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Ale

January 13, 2026

5  out of  5
rating by Ale
"Amazing service and very affordable price.Thank you to Irlanda Diaz for helping me out today😊"
We responded:
"Thank you so much, Ale! We are so glad to receive your review and glad to know you had a great experience and found our service both helpful and affordable. Irlanda Diaz is a fantastic part of our team, and we'll be sure to pass along your kind words. We're always here for your renter’s insurance needs and more. 😊 "
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P Anglin

December 3, 2025

5  out of  5
rating by P Anglin
"Very professional, efficient and kind."
We responded:
"Thank you so much for taking the time to leave us a review! We truly value your feedback and are always striving to ensure our office reflects professionalism, efficiency, and kindness in every interaction. Your business means a great deal to us, and we never take it for granted. We appreciate you sharing your experience!"
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Patti Cunningham

November 24, 2025

5  out of  5
rating by Patti Cunningham
"Everyone in Tom's office is friendly and help guide you through whatever your situation. Pleasure to have State Farm and the Henderson Office behind me!"
We responded:
"Thank you, Patti! Your kind words truly mean the world to us. We’re so happy to hear that you feel supported by our team—it’s always our goal to be a trusted resource you can count on. It’s a pleasure to have you as part of the Thomas B, Henderson State Farm Agency family!"
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Malcolm Whitehead

November 17, 2025

5  out of  5
rating by Malcolm Whitehead
"Irlanda was great and very helpful with everything I needed done. This is a great location that's ran smoothly with good customer service."
We responded:
"We appreciate your kind words, Malcolm! We're so glad to hear that Irlanda was able to assist you and that you had a great experience with our team. Providing excellent service is always our top priority, and your feedback truly means a lot. Thanks for being a valued part of the Thomas B, Henderson State Farm Agency family!"
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Bourke Melone

October 14, 2025

5  out of  5
rating by Bourke Melone
"Very professional. Great to see diversity in the office."
We responded:
"Thank you so much for your kind words and your rating. We're proud to have a diverse and professional team dedicated to providing excellent service to our customers. It means a lot to know you noticed—thanks for being a part of the Thomas B. Henderson State Farm family!"
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Peter Anderson

October 10, 2025

5  out of  5
rating by Peter Anderson
"I have been with Thomas B Henderson for years. Even though I have moved to a different city, I have kept him as my agent because of his excellent service and customer care. I just added a 2nd car to my policy and had some difficult online. This challenge was followed up with a personal phone call that helped resolve my issue. The attention to detail, customer service, and personal care is wonderful. If you are in the area and need insurance look no further... The Thomas B Henderson team is more than just a provider they a trusted, relational, community minded group!"
We responded:
"Peter, thank you so much for your kind words and continued trust over the years! We're honored to continue to be your chosen agency, even from a different city. It means the world to us that you value the personal care and service our team strives to provide. Your experience is exactly what we aim for, responsive, attentive, and genuinely supportive. We're proud to be part of your insurance journey and truly appreciate your recommendation. You're more than a customer to us, you're part of our extended State Farm family and we appreciate you! "
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Linda Porter

October 9, 2025

5  out of  5
rating by Linda Porter
"Excellent customer service and great prices. Prompt responses. Goes above and beyond to assist with insurance needs."
We responded:
"Thank you, Linda! We truly appreciate your thoughtful review. 😊 We're so glad to hear that you’re happy with our service, pricing, and responsiveness. Our team is always here to go the extra mile for you and your insurance needs. Thanks for being a valued part of the Thomas B. Henderson State Farm family!"
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Maria A

September 26, 2025

5  out of  5
rating by Maria A
"Thomas B Henderson office has the best customer service & help me achieve savings on my premiums. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Maria: Thank you so much for the kind words and 5-star review! 🌟 We're thrilled to hear that you had a great experience with our team and were able to save on your premiums. Providing excellent customer service is always our top priority. If you ever need anything, we're just a call or message away!"
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Fawzi Zayyad

September 19, 2025

1  out of  5
rating by Fawzi Zayyad
"Wouldn’t recommend this place to my worst enemy."
We responded:
"See our previous response."
Profile photo of Fawzi Zayyad

Fawzi Zayyad

September 19, 2025

1  out of  5
rating by Fawzi Zayyad
"ABSOLUTELY SHOCKINGLY TERRIBLE CUSTOMER CARE YOU COULDN'T PAY ME TO SPEAK TO THOMAS AGAIN. Within seconds I quickly realized the aggression Thomas had towards his clients and was very very surprised , all calls are recorded and looking forward for the BBB to hear how the phone call went cause that was unbelievably unacceptable , I am not one to leave reviews or complain but after receiving such disrespect from someone for no absolute reason I’m willing to go above and beyond with this one!"
We responded:
"We're sorry to hear that you had a negative experience during your interaction with our office. While you are not a customer of our agency, we still value respectful communication with everyone who reaches out"
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Jim Williams

September 14, 2025

5  out of  5
rating by Jim Williams
"Awesome customer service from a truly professional agent and office"
We responded:
"Thank you Jim for your kind words. We hope to always provide a professional and supportive experience. Thank you for your business "
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Marshall Taylor

September 3, 2025

5  out of  5
rating by Marshall Taylor
"I've been with Thomas B. Henderson for years, and there's a reason he’s been a trusted State Farm agent for over three decades. He’s knowledgeable, reliable, and always goes the extra mile to make sure his clients are covered and cared for. His staff—Irlanda, Sandra, and Cindy—are just as exceptional. They’re friendly, professional, and always ready to help with anything you need. Whether it’s answering questions, handling claims, or offering sound advice, this team is top-notch. It’s rare to find this level of experience and dedication these days. Highly recommend!"
We responded:
"Thank you for your thoughtful words we are truly honored to have served you and take pride in making every customer feel supported, informed and cared about. Your recommendation means the world to us and inspires to do better each day. Thank you for taking the time to give us a review we appreciate it. "
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Izamar Vargas

August 15, 2025

5  out of  5
rating by Izamar Vargas
"I was helped by Irlanda Will definitely recommend family and friends She was so polite, very professional, answered all of my questions. Her answers were very clear"
We responded:
"Thank you for your review. We are happy to have a great professional like Irlanda on our staff. Thank you for trusting our agency with your business. "
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Kristina Guzy

August 12, 2025

5  out of  5
rating by Kristina Guzy
"Thank for taking your time to explain to us about our policy."
We responded:
"Kristina is our pleasure to make sure our customers understand their policy. Please do not hesitate to reach out if you have any more questions."
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Takuji Ogawa

August 11, 2025

5  out of  5
rating by Takuji Ogawa
"I want to express my admiration for his (Mr. Thomas B Henderson) professionalism, which is clearly demonstrated by the exceptional leadership he provides to his team. 120% satisfaction!"
We responded:
"Thank you so much for your kind words. We always try to be a great assistance to our customers and appreciate your business because you always have options. "