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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yolanda Washington

September 15, 2024

5  out of  5
rating by Yolanda Washington
"The employees of Thomas b Henderson - State farm to be helpful and very courteous. Whether I'm calling for a quote to report an accident or to ask for information on one of my policies I always get excellent professional help and answers to my problems."
We responded:
"Thank you so much for your review. We appreciate you so much!"
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Laura Faerber

August 16, 2024

5  out of  5
rating by Laura Faerber
"I worked with Thomas and team to change my home/auto insurance to State Farm. Thomas was very responsive and patiently answered the questions I had to make sure I have the correct coverage."
We responded:
"Laura, thank you for entrusting us with your insurance needs. We’re honored to serve you and truly appreciate your kind review "
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Christopher Butler

June 19, 2024

5  out of  5
rating by Christopher Butler
"Thomas and his crew are great. They always looked out for what was best for me and my family even when it was not good for StateFarm. They were always upfront with costs and prices and made sure we understood everything that was in our policies."
We responded:
"Dear Christopher, Thank you for your thoughtful review. We deeply appreciate your kind words about our staff. Your trust in us and your continued business mean a lot to us. Warm regards,"
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James Neurauter

April 6, 2024

5  out of  5
rating by James Neurauter
"Great help in getting proof of insurance."
We responded:
"Dear James, Thank you for your kind review. We are honored to help out customers. Thank you for trusting us with your business. It means a lot to us. Warm regards from our staff! "
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chuck bronder

February 27, 2024

5  out of  5
rating by chuck bronder
"Thomas was great. Prompt and answered all questions I had. He made doing business with State Farm very easy."
We responded:
"We appreciate your review Chuck and honored you trust us with your business. It's our joy to serve you! "
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Laura Shields

January 11, 2024

5  out of  5
rating by Laura Shields
"My experience with the Thomas B. Henderson agency was a very pleasant one. Mr. Henderson was very professional as well as patient. Happy to be a new client!!!!"
We responded:
"Dear Laura, We want to express our sincere appreciation for choosing our services. Your trust in us is invaluable, and we are committed to ensuring that you fully understand your coverages. Serving you is our utmost priority, and we are here to assist you in any way possible. Thank you for your business. "
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Dariusz Chudzinski

January 4, 2024

5  out of  5
rating by Dariusz Chudzinski
"Professional customer service. Recommend the office for your insurance needs."
We responded:
"Dear Dariusz, We extend our heartfelt gratitude for selecting our services. Your confidence in us is deeply valued.. Your business is of great significance to us, and we stand ready to support you in every capacity. Thank you for entrusting us with your needs. "
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Randy Lobban

November 16, 2023

5  out of  5
rating by Randy Lobban
"Thomas B. Henderson especially and his team are awesome. He is an outstanding agent. His follow up and follow through are better than you're used to or expect in an insurance agent and firm. He makes State Farm not feel like the corporate behemoth that it is by having a close and hands on approach to taking care of your insurance needs and questions. Whether you currently have an agent or are looking for a better one he's the one call him and get connected today."
We responded:
"Dear Randy, We are truly touched by your exceptional and kind words about our agency. Your feedback fuels our dedication to providing outstanding customer service. It is an honor to serve you, and we are committed to continually delivering the best possible experience. Your trust in us means the world, and we look forward to serving you in the future. "
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Tammy Pane

November 15, 2023

5  out of  5
rating by Tammy Pane
"I have been with Thomas Henderson for approximately 28 years. I could not ask for a better insurance agent, he is always caring, friendly and so eager to help with any questions or help I need. I would recommend him to anyone. You will find no other agent with his work ethic. He respond almost immediately (maybe 5-10 minutes) and that’s almost unheard of. He has an amazing personality and he’s a pleasure to talk to."
We responded:
"Dear Tammy, We are deeply grateful for the trust you’ve placed in us for over 28 years. Your loyalty is a testament to our commitment to exceptional customer service. It has been a privilege to serve you throughout these years, and we are fully dedicated to continuing this tradition of faithfulness. Thank you for choosing us as your trusted partner. "
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Maxwell Bolzman

September 6, 2023

5  out of  5
rating by Maxwell Bolzman
"Very easy experience. Thomas is a very nice guy and makes everything as easy as possible for you. I am very glad I chose Thomas's office for my insurance."
We responded:
"Dear Maxwell, I'm delighted to read your kind words about your experience with us. Customer satisfaction is my top priority, so knowing we met your expectations warms my heart. Thank you for entrusting your insurance needs to our office. We're not just about business; we're about building lasting relationships, and I'm delighted you chose to have one with us. If you need anything more, please don't hesitate to contact me personally. I'm here to help! Best regards, Thomas"
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Mary A

August 3, 2023

5  out of  5
rating by Mary A
"Everyone at the Thomas Henderson State Farm office has been wonderful to work with. I have been a customer there for at least 13 years and have always received superior service with reasonable rates. We recently had a hailstorm and claims process was so simple and everyone was extremely helpful. We highly recommend Thomas Henderson for all insurance needs!"
We responded:
"Dear Mary: Dear Mary: Dear Mary: Thank you sincerely for your kind words. It has been a pleasure serving you for the past 13 years, and we are delighted to hear that you have found our exceptional and cost-effective services. I am glad to hear that our team was able to assist you smoothly and efficiently during the recent hailstorm. We understand that such incidents can be stressful, and we aim to make the claims process as simple as possible for our valued customers. Your recommendation is the highest praise we could receive, and we are truly grateful. Our team is dedicated to providing the best service possible, and your feedback affirms the hard work we put in every day. Thank you for trusting us with your insurance needs, and we look forward to serving you for many more years. We appreciate you! "
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TyMei Owens

August 3, 2023

5  out of  5
rating by TyMei Owens
"I’ve been with State Farm for a long time at multiple office locations but I can honestly say that the professionalism and service I’ve received from Thomas and his team is second to none! I would recommend his team to others who are looking for insurance"
We responded:
"Dear Tymei, Thank you for your kind words. It's heartening to hear about your positive experiences with our team. We strive to provide excellent service, and your endorsement affirms that we are on the right path. As an agent with State Farm, I feel privileged to have wonderful people like yourself acknowledge us, knowing you have options. We are incredibly grateful we could help you in any way. Your recommendation to others is the highest compliment we could receive, inspiring us to continue improving. If there's anything else you need or any way we can serve you better, don't hesitate to let us know. We're here to help. Once again, thank you for trusting us and taking the time to share your experience. "
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Dwayne Hunter

July 31, 2023

5  out of  5
rating by Dwayne Hunter
"Thomas B. Henderson and team run a superb 5 star efficient agency. I'm a satisfied customer and I would recommend anyone looking for quality insurance and a mindful-friendly customer service team to reach out to this agency. As a matter of fact, everyone I know, I will suggest to them, if they are looking for insurance or currently have coverage to contact Thomas B.Henderson State Farm insurance Agency ."
We responded:
"Dear Dwayne, Your kind words have truly made our day! It's customers like you that make our job wonderful and fulfilling. We are thrilled that you've been satisfied with our service and find our team mindful and friendly. We sincerely appreciate your recommendations to others. On behalf of the entire Thomas B. Henderson State Farm Insurance Agency team, we thank you for your trust and loyalty. Remember, we are here for you anytime you need assistance or have any questions about your insurance coverage. Thank you for your glowing recommendation. "
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Aye It's_ B

July 18, 2023

5  out of  5
rating by Aye It's_ B
"Very friendly and greet you with a smile on the staffs faces!"
We responded:
"Thank you for your kindness to complete a review. We are always excited to greet our customers because we value you. Thank you for trusting us with your business."
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Charla Earls

July 6, 2023

5  out of  5
rating by Charla Earls
"Led by an extraordinary human being, Thomas B. Henderson, this is is absolutely the BEST team of professionals ever! Always helpful and kind. Trust them to provide stellar service."
We responded:
"Dear Charla: Thank you for such a high compliment we are honored at your statements and we are fortunate to have a team of professionals who care for our customers as much as I do. Thank you for providing us a review, we do not think that is a small gesture. Allow us to extend to you how much we appreciate you as a customer!"
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Jack Galezowski

June 21, 2023

5  out of  5
rating by Jack Galezowski
"Best State Farm office! My family has been with them since I can remember. Always helpful and thorough!"
We responded:
"Dear Jack: You are one of our best customers, and we appreciate the kindness you afforded to us in providing a review. We do not take our customers for granted, nor the time you took to write this message of kindness to you. It is our pleasure to serve, and we are happy to be helpful and thorough. Thank you for trusting us with your insurance needs!"
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Della Baldwin

June 13, 2023

5  out of  5
rating by Della Baldwin
"I like understanding what coverage is available and what specifically it means. Insurance is often very confusing. With State Farm, I feel educated as the consumer."
We responded:
" Dear Della, Thank you so much for sharing your positive experience with our agency. We greatly appreciate your kind words and feedback! We understand that insurance can often be overwhelming and confusing for consumers, and our top priority is ensuring our customers feel well-informed and educated about their coverage options. We strive to provide clear and transparent information, so you can make informed decisions that meet your unique needs. Your comment about feeling educated as a consumer is truly gratifying to hear. We are dedicated to empowering our customers with knowledge, so they can have peace of mind knowing they have the right coverage for their specific circumstances. Once again, we appreciate your feedback and for choosing State Farm as your insurance provider. Please don't hesitate to reach out if you have any further questions or need assistance. We're always here to help!"
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jfitzg2399

June 2, 2023

5  out of  5
rating by jfitzg2399
"Knowledgeable. Personable. Always friendly and ready to help. I highly recommend Tom, Jim and their agents."
We responded:
"Dear Jim, Thank you so much for taking the time to share your wonderful feedback about our team! We are truly humbled by your kind words and appreciate your support. It brings us great joy to know that you found us knowledgeable, personable, and always ready to lend a helping hand. We strive to provide exceptional service and create a friendly atmosphere for our valued customers like yourself. Your recommendation means the world to us, and we are grateful for the trust you have placed in our team. We will continue working hard to maintain the high standards you have come to expect from us. Once again, thank you for your generous review. We are honored to have served you, and we look forward to assisting you in the future. If you ever need anything, please don't hesitate to reach out to us. Thank you very much"
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Shail Patel

May 12, 2023

5  out of  5
rating by Shail Patel
"Extremely friendly and great service! My whole family engages with this very supportive team. They go the extra mile to be thorough and transparent. They are also very appreciative of customer loyalty too! Always a pleasure talking to Mr. Thomas Henderson."
We responded:
"Dear Shail: Thank you so much for taking the time to leave us such an excellent Google review! We are thrilled to hear about your positive experience with our service and its impact on your whole family. At our agency, we truly believe in going the extra mile for our customers, and it warms our hearts to know that our supportive team has made a difference in your lives. Your loyalty means the world to us, and we are incredibly grateful for your continued trust and support. We are committed to providing friendly and exceptional service to every customer, and your kind words greatly encourage our entire team. We will share your feedback with everyone involved, as it will motivate us to keep up the excellent work. Once again, thank you for being such valued customers and for sharing your positive experience with others. We look forward to serving you and your family for years to come. "
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Mark Drinan

May 8, 2023

5  out of  5
rating by Mark Drinan
"Jim, very efficiently, helped me understand some billing questions I had after reinstating coveragr on 2 policies that were suspended for cars not in use!"
We responded:
"Dear Mark, Thank you for taking the time to leave us such a kind and thoughtful Google review. We appreciate your honest feedback and are delighted to hear that Jim made a positive impact during your experience with us. Our entire team, including Jim, is dedicated to providing exceptional customer service and ensuring that our clients have a clear understanding of their billing matters. Your satisfaction is our priority, and we look forward to assisting you again in the future. "
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Henry Burkiewicz

May 5, 2023

5  out of  5
rating by Henry Burkiewicz
"See my details in chat."
We responded:
"Dear Henry: Great to hear that you had a wonderful experience with us! Thank you for taking the time to share your positive feedback and for acknowledging our team. We're glad that we could provide excellent customer service to you and your family. We appreciate your support and look forward to serving you again in the future. Thank you for choosing us! You are too kind. "
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Vanessa Fiscus

April 26, 2023

5  out of  5
rating by Vanessa Fiscus
"James is such a pleasure to work with. We added life insurance to our policy and James walked us through, step by step. He was able to explain in detail everything we needed to know and answered all our questions. I would recommend working with him to anyone who is looking for a seamless State Farm experience."
We responded:
"Dear Vanessa: Great to hear that you had a wonderful experience with James and thank you for taking the time to share your feedback with us. It's always rewarding to know that our team members are providing the exceptional service that we strive for. We're thrilled that James was able to provide you with a seamless and informative experience as you added life insurance to your policy. Your recommendation means a lot to us and we look forward to serving you and your family in the future."
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Tim Hower

April 24, 2023

5  out of  5
rating by Tim Hower
"The Thomas B. Henderson office has been helping out my family for over 40 years and there is no one else I would search to get insurance through. Thomas and Jim are amazing and are always there to lend a helping hand and I have never had a bad experience with them at all!"
We responded:
"Dear Tim, Thank you for taking the time to share your positive experience with our agency on Google. It has been our pleasure to serve you and your family. I will relay this to Jim as well. Providing exceptional customer service is at the core of our business and we are glad to know that we have consistently met your expectations. We do not take your business for grant it. Thank you for being a long time loyal customer."
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Robert Pawlyshyn

April 21, 2023

5  out of  5
rating by Robert Pawlyshyn
"I’ve been with State Farm for decades. And now every family member does the same. You can call Tom or James and receive excellent 5 star service. Just call them. You’ll know why!"
We responded:
"Thank you so much for sharing your kind words. We are glad you and your family have been with us for decades. \We appreciate your loyalty and trust in our agency and look forward to continuing to provide you with excellent service for years. Thank you for taking the time to give us this wonderful review."
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Southern Boy

April 21, 2023

5  out of  5
rating by Southern Boy
"Would highly recommend. Very professional and knowledgeable. Thomas and Jim are both great to work with and very helpful."
We responded:
"We are so grateful for you. Thank you for taking the time to share your feedback and for recommending us. We appreciate your business, and we are honored to serve you!"