State Farm® Insurance Agent Thomas B Henderson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
P Anglin
December 3, 2025
"Very professional, efficient and kind."
"Thank you so much for taking the time to leave us a review! We truly value your feedback and are always striving to ensure our office reflects professionalism, efficiency, and kindness in every interaction. Your business means a great deal to us, and we never take it for granted. We appreciate you sharing your experience!"
Patti Cunningham
November 24, 2025
"Everyone in Tom's office is friendly and help guide you through whatever your situation. Pleasure to have State Farm and the Henderson Office behind me!"
"Thank you, Patti! Your kind words truly mean the world to us. We’re so happy to hear that you feel supported by our team—it’s always our goal to be a trusted resource you can count on. It’s a pleasure to have you as part of the Thomas B, Henderson State Farm Agency family!"
Malcolm Whitehead
November 17, 2025
"Irlanda was great and very helpful with everything I needed done. This is a great location that's ran smoothly with good customer service."
"We appreciate your kind words, Malcolm! We're so glad to hear that Irlanda was able to assist you and that you had a great experience with our team. Providing excellent service is always our top priority, and your feedback truly means a lot. Thanks for being a valued part of the Thomas B, Henderson State Farm Agency family!"
Bourke Melone
October 14, 2025
"Very professional. Great to see diversity in the office."
"Thank you so much for your kind words and your rating. We're proud to have a diverse and professional team dedicated to providing excellent service to our customers. It means a lot to know you noticed—thanks for being a part of the Thomas B. Henderson State Farm family!"
Peter Anderson
October 10, 2025
"I have been with Thomas B Henderson for years. Even though I have moved to a different city, I have kept him as my agent because of his excellent service and customer care. I just added a 2nd car to my policy and had some difficult online. This challenge was followed up with a personal phone call that helped resolve my issue. The attention to detail, customer service, and personal care is wonderful. If you are in the area and need insurance look no further... The Thomas B Henderson team is more than just a provider they a trusted, relational, community minded group!"
"Peter, thank you so much for your kind words and continued trust over the years! We're honored to continue to be your chosen agency, even from a different city. It means the world to us that you value the personal care and service our team strives to provide. Your experience is exactly what we aim for, responsive, attentive, and genuinely supportive. We're proud to be part of your insurance journey and truly appreciate your recommendation. You're more than a customer to us, you're part of our extended State Farm family and we appreciate you! "
Linda Porter
October 9, 2025
"Excellent customer service and great prices. Prompt responses. Goes above and beyond to assist with insurance needs."
"Thank you, Linda! We truly appreciate your thoughtful review. 😊 We're so glad to hear that you’re happy with our service, pricing, and responsiveness. Our team is always here to go the extra mile for you and your insurance needs. Thanks for being a valued part of the Thomas B. Henderson State Farm family!"
Maria A
September 26, 2025
"Thomas B Henderson office has the best customer service & help me achieve savings on my premiums. ⭐️⭐️⭐️⭐️⭐️"
"Maria: Thank you so much for the kind words and 5-star review! 🌟 We're thrilled to hear that you had a great experience with our team and were able to save on your premiums. Providing excellent customer service is always our top priority. If you ever need anything, we're just a call or message away!"
Fawzi Zayyad
September 19, 2025
"Wouldn’t recommend this place to my worst enemy."
"See our previous response."
Fawzi Zayyad
September 19, 2025
"ABSOLUTELY SHOCKINGLY TERRIBLE CUSTOMER CARE YOU COULDN'T PAY ME TO SPEAK TO THOMAS AGAIN. Within seconds I quickly realized the aggression Thomas had towards his clients and was very very surprised , all calls are recorded and looking forward for the BBB to hear how the phone call went cause that was unbelievably unacceptable , I am not one to leave reviews or complain but after receiving such disrespect from someone for no absolute reason I’m willing to go above and beyond with this one!"
"We're sorry to hear that you had a negative experience during your interaction with our office. While you are not a customer of our agency, we still value respectful communication with everyone who reaches out"
Jim Williams
September 14, 2025
"Awesome customer service from a truly professional agent and office"
"Thank you Jim for your kind words. We hope to always provide a professional and supportive experience. Thank you for your business "
Marshall Taylor
September 3, 2025
"I've been with Thomas B. Henderson for years, and there's a reason he’s been a trusted State Farm agent for over three decades. He’s knowledgeable, reliable, and always goes the extra mile to make sure his clients are covered and cared for. His staff—Irlanda, Sandra, and Cindy—are just as exceptional. They’re friendly, professional, and always ready to help with anything you need. Whether it’s answering questions, handling claims, or offering sound advice, this team is top-notch. It’s rare to find this level of experience and dedication these days. Highly recommend!"
"Thank you for your thoughtful words we are truly honored to have served you and take pride in making every customer feel supported, informed and cared about. Your recommendation means the world to us and inspires to do better each day. Thank you for taking the time to give us a review we appreciate it. "
Izamar Vargas
August 15, 2025
"I was helped by Irlanda Will definitely recommend family and friends She was so polite, very professional, answered all of my questions. Her answers were very clear"
"Thank you for your review. We are happy to have a great professional like Irlanda on our staff. Thank you for trusting our agency with your business. "
Kristina Guzy
August 12, 2025
"Thank for taking your time to explain to us about our policy."
"Kristina is our pleasure to make sure our customers understand their policy. Please do not hesitate to reach out if you have any more questions."
Takuji Ogawa
August 11, 2025
"I want to express my admiration for his (Mr. Thomas B Henderson) professionalism, which is clearly demonstrated by the exceptional leadership he provides to his team. 120% satisfaction!"
"Thank you so much for your kind words. We always try to be a great assistance to our customers and appreciate your business because you always have options. "
Barbara Walerko
August 5, 2025
"I have 3 policies with this State Farm location, mostly divided into 2 payment cycles & I was getting uncertain as to what to pay when as the invoices came in. Customer Service Representative Cindy Perez took the time to develop a flow chart that she sent to me that clearly outlines the due dates. It eased my confusion greatly"
"Thank you so much Barbara for your kind words! We’re thrilled to hear that Cindy was able to provide you with a clear and helpful solution. Our goal is always to make your insurance experience as smooth as possible, and it’s wonderful to know her flow chart eased your concerns. We truly appreciate your trust in us and are grateful to have you as part of our State Farm family!"
Lillian Johnson
July 8, 2025
"Great customer service"
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing excellent customer service is always our top priority at Thomas B. Henderson State Farm Agency , and we’re glad to know we met your expectations. If you ever need anything in the future, please don’t hesitate to reach out! We appreciate you!"
Mary Lou Mylin
June 20, 2025
"In all our years with State Farm this is by far the best agent we have had. His staff is also very knowledgeable and helpful."
"Mry Lou, Thank you so much for your heartfelt review. We’re truly honored by your kind words and grateful for the trust you’ve placed in our agency. Our team is dedicated to making sure every experience is a positive one, and it means a lot to know we’ve made a difference for you. If there’s ever anything we can do to help, please don’t hesitate to reach out. Thank you for being part of our State Farm family! "
Angela Mata
June 19, 2025
"I personally enjoy dealing with my agent Thomas and colleague Cindy. I have been with this office for over 5yrs, and have had nothing but fantastic service. He explains my coverage and where we can save. They are fast and efficient and always provides the best they can offer to us......huge plus. I recommend there office to anyone looking for coverage."
"Thank you Angela for your kind words! We love working with wonderful customers like you!"
Althea Billins
June 19, 2025
"My experience working with Thomas Henderson has been exceptional! I started with my homeowner’s insurance. He made certain that I had more than just the minimum coverage and took the time to explain why. I appreciated the time he took to get to know my specific needs and budget. As head of the household we discussed how to keep my property safe to pass to my children without any issues. For me bundling was not the best option, however he did not act funny about my decision to do some things differently. I really feel like all of our conversations are with my best interests first, not the sale for him. I like that if I want to talk to Thomas, not one of his staff, it is not a problem. For me, that is the best thing, as I feel he gets me and my needs."
"Hi Althea, Thank you so much for your kind and thoughtful review! It truly means a lot to hear that you felt supported and understood throughout the process. At our agency, we believe in taking the time to learn what matters most to our customers, and I'm glad that came through in your experience. Your trust in us to help protect your home and plan for your family’s future is something we don’t take lightly. It’s always our goal to put your needs first, and I’m grateful you felt that in our conversations. If you ever need anything or just want to talk things through again, you know I’m always here. "
Eric Dankyi Dwamenah Daniels
June 13, 2025
"Been with Thomas Henderson's State Farm since 2000. My family and I sleep better knowing he always has our backs. Any one looking for an insurance agent they can trust, he's definitely the one I would recommend."
"Thank you so much for your continued trust and loyalty over the years! It means the world to us to be part of your family's journey since 2000. Knowing you feel secure and supported is exactly why we do what we do. We're always here for you—day or night. We truly appreciate your recommendation and are grateful to have you as part of the State Farm family! "
Marliese Devereux
June 9, 2025
"Jim and Thomas are amazing!! When myself and family have called to speak to then they remember our names and ask how the family is doing. I would highly recommend State Farm with Thomas!"
"Thank you so much for the kind words! From all of us here at the agency, it truly means a lot to hear that you feel valued and remembered—it’s exactly the kind of relationship we strive to build with every family we serve. We’re grateful for the trust you’ve placed in Jim, during this time and I speak for our entire team, we’ll always be here when you need us, and we’re honored to be your choice for a State Farm Insurance Agency. "
Julie Henderson
May 30, 2025
"Thomas Henderson is great to work with. He is very professional, personable, and responds quickly when I reach out to him."
"Thank you so much, Julie! We truly appreciate your kind words. Thomas takes pride in being responsive, professional, and approachable—so it’s wonderful to hear that reflected in your experience. We’re grateful for the opportunity to serve you and look forward to being here whenever you need us."
Timothy Schneider
April 1, 2025
"Thomas was excellent to deal with. Not pushy at all. Explained everything in great detail on my insurance quotes."
"Timothy we appreciate you and hope to serve you well."
Anthony Wass
February 27, 2025
"Thomas has been our agent for a long time, and he and his staff have always taken great care of us."
"We appreciate the privilege of serving you and your family"
Brittany Aldana
November 6, 2024
"Cindy was more than amazing and helpful! She was able to help lower my insurance cost with more coverage! She made the process super easy to switch companies! 10/10 recommend! Thank you everyone at Thomas Henderson State Farm! 😁😁"
"Thank you so much, Brittany! 😊 We’re thrilled to hear Cindy provided such a positive experience for you and helped you save on your insurance while increasing your coverage. Making the process easy and seamless is exactly what we aim for, and it’s wonderful to know we’ve made a difference for you. Your recommendation means the world to us—thanks for choosing Thomas B. Henderson State Farm Agency! Here’s to many years of great service together! 🚗🏠🌟"