State Farm® Insurance Agent Thomas B Henderson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greg Grunewald
February 19, 2026
5
out of
5
rating by Greg Grunewald
"I have been with Thomas for 19 years now. There is a reason why I have been with Thomas and his team for all those years. They have always been very helpful, professional, and have always answered my questions in a very timely manner. If you always want great support with your insurance needs, I highly recommend Thomas and his team (Irlanda, Sandra, Cindy, and James)."
We responded:
"Greg, thank you so much for your loyalty over the past 19 years—your words truly mean a lot to us. We’re incredibly grateful for the trust you’ve placed in me and our team all these years, and it’s been an honor to help with your insurance needs. I’m so glad to hear that Irlanda, Sandra, Cindy, and James have been helpful, professional, and quick to answer your questions. We truly appreciate you and your recommendation, and we hope to always earn your business—please know we’re always here for you whenever you need anything.
"
a b
February 16, 2026
5
out of
5
rating by a b
"I’ve been a customer of Thomas Henderson Statefarm for several years and they always do a great job in looking after the customers needs. Their customer service is outstanding. They know what you need even before you ask, and the professionalism is on such a high level when it comes to the different products that they sell. I wholeheartedly recommend Thomas Henderson Statefarm for all your family needs."
We responded:
"Thank you so much for the incredibly kind words! We’re truly appreciative and humbled that you’ve been a part of the Thomas Henderson State Farm family for so many years. It means a lot to hear that our team has consistently taken great care of your needs and provided outstanding service. We’re grateful for your trust and your wholehearted recommendation—please know we’re always here for you and your family."
Mary Kate Lobough
February 15, 2026
5
out of
5
rating by Mary Kate Lobough
"Wonderful Agent and Staff. Very responsive and helpful."
We responded:
"Mary Kate, you are too kind—thank you! We’re truly grateful for your feedback and for taking the time to leave us a review. It means a lot to hear that our team has been responsive and helpful. We appreciate the opportunity to serve you—please do not hesitate to reach out anytime."
Carina Bailon
January 22, 2026
5
out of
5
rating by Carina Bailon
"I really liked how Sandra Alcantar took the time to explain to me step by step my insurance policy she made me understand my policy very well. Very nice and sweet!"
Betsaid Isidro
January 20, 2026
5
out of
5
rating by Betsaid Isidro
"Irlanda Díaz was very helpful with everything and very patient with me, excellent costumer service."
We responded:
"Dear Betsaid Isidro:Thank you for your kind words about Irlanda! We're so glad to hear our staff provided you with the helpful and patient service you deserve. We appreciate you choosing us and know we are here to help with your insurance needs!"
Ale
January 13, 2026
5
out of
5
rating by Ale
"Amazing service and very affordable price.Thank you to Irlanda Diaz for helping me out today😊"
We responded:
"Thank you so much, Ale! We are so glad to receive your review and glad to know you had a great experience and found our service both helpful and affordable. Irlanda Diaz is a fantastic part of our team, and we'll be sure to pass along your kind words. We're always here for your renter’s insurance needs and more. 😊
"
P Anglin
December 3, 2025
5
out of
5
rating by P Anglin
"Very professional, efficient and kind."
We responded:
"Thank you so much for taking the time to leave us a review! We truly value your feedback and are always striving to ensure our office reflects professionalism, efficiency, and kindness in every interaction. Your business means a great deal to us, and we never take it for granted. We appreciate you sharing your experience!"
Patti Cunningham
November 24, 2025
5
out of
5
rating by Patti Cunningham
"Everyone in Tom's office is friendly and help guide you through whatever your situation. Pleasure to have State Farm and the Henderson Office behind me!"
We responded:
"Thank you, Patti! Your kind words truly mean the world to us. We’re so happy to hear that you feel supported by our team—it’s always our goal to be a trusted resource you can count on. It’s a pleasure to have you as part of the Thomas B, Henderson State Farm Agency family!"
Malcolm Whitehead
November 17, 2025
5
out of
5
rating by Malcolm Whitehead
"Irlanda was great and very helpful with everything I needed done. This is a great location that's ran smoothly with good customer service."
We responded:
"We appreciate your kind words, Malcolm! We're so glad to hear that Irlanda was able to assist you and that you had a great experience with our team. Providing excellent service is always our top priority, and your feedback truly means a lot. Thanks for being a valued part of the Thomas B, Henderson State Farm Agency family!"
Peter Anderson
October 10, 2025
5
out of
5
rating by Peter Anderson
"I have been with Thomas B Henderson for years. Even though I have moved to a different city, I have kept him as my agent because of his excellent service and customer care. I just added a 2nd car to my policy and had some difficult online. This challenge was followed up with a personal phone call that helped resolve my issue. The attention to detail, customer service, and personal care is wonderful. If you are in the area and need insurance look no further... The Thomas B Henderson team is more than just a provider they a trusted, relational, community minded group!"
We responded:
"Peter, thank you so much for your kind words and continued trust over the years! We're honored to continue to be your chosen agency, even from a different city. It means the world to us that you value the personal care and service our team strives to provide. Your experience is exactly what we aim for, responsive, attentive, and genuinely supportive. We're proud to be part of your insurance journey and truly appreciate your recommendation. You're more than a customer to us, you're part of our extended State Farm family and we appreciate you!
"
Linda Porter
October 9, 2025
5
out of
5
rating by Linda Porter
"Excellent customer service and great prices.
Prompt responses. Goes above and beyond to assist with insurance needs."
We responded:
"Thank you, Linda! We truly appreciate your thoughtful review. 😊 We're so glad to hear that you’re happy with our service, pricing, and responsiveness. Our team is always here to go the extra mile for you and your insurance needs. Thanks for being a valued part of the Thomas B. Henderson State Farm family!"
Maria A
September 26, 2025
5
out of
5
rating by Maria A
"Thomas B Henderson office has the best customer service & help me achieve savings on my premiums. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Maria: Thank you so much for the kind words and 5-star review! 🌟 We're thrilled to hear that you had a great experience with our team and were able to save on your premiums. Providing excellent customer service is always our top priority. If you ever need anything, we're just a call or message away!"
Fawzi Zayyad
September 19, 2025
1
out of
5
rating by Fawzi Zayyad
"Wouldn’t recommend this place to my worst enemy."
We responded:
"See our previous response."
Fawzi Zayyad
September 19, 2025
1
out of
5
rating by Fawzi Zayyad
"ABSOLUTELY SHOCKINGLY TERRIBLE CUSTOMER CARE YOU COULDN'T PAY ME TO SPEAK TO THOMAS AGAIN. Within seconds I quickly realized the aggression Thomas had towards his clients and was very very surprised , all calls are recorded and looking forward for the BBB to hear how the phone call went cause that was unbelievably unacceptable , I am not one to leave reviews or complain but after receiving such disrespect from someone for no absolute reason I’m willing to go above and beyond with this one!"
We responded:
"We're sorry to hear that you had a negative experience during your interaction with our office. While you are not a customer of our agency, we still value respectful communication with everyone who reaches out"
Jim Williams
September 14, 2025
5
out of
5
rating by Jim Williams
"Awesome customer service from a truly professional agent and office"
We responded:
"Thank you Jim for your kind words. We hope to always provide a professional and supportive experience. Thank you for your business "
Marshall Taylor
September 3, 2025
5
out of
5
rating by Marshall Taylor
"I've been with Thomas B. Henderson for years, and there's a reason he’s been a trusted State Farm agent for over three decades. He’s knowledgeable, reliable, and always goes the extra mile to make sure his clients are covered and cared for. His staff—Irlanda, Sandra, and Cindy—are just as exceptional. They’re friendly, professional, and always ready to help with anything you need. Whether it’s answering questions, handling claims, or offering sound advice, this team is top-notch. It’s rare to find this level of experience and dedication these days. Highly recommend!"
We responded:
"Thank you for your thoughtful words we are truly honored to have served you and take pride in making every customer feel supported, informed and cared about. Your recommendation means the world to us and inspires to do better each day. Thank you for taking the time to give us a
review we appreciate it.
"
Kristina Guzy
August 12, 2025
5
out of
5
rating by Kristina Guzy
"Thank for taking your time to explain to us about our policy."
We responded:
"Kristina is our pleasure to make sure our customers understand their policy. Please do not hesitate to reach out if you have any more questions."
Takuji Ogawa
August 11, 2025
5
out of
5
rating by Takuji Ogawa
"I want to express my admiration for his (Mr. Thomas B Henderson) professionalism, which is clearly demonstrated by the exceptional leadership he provides to his team.
120% satisfaction!"
We responded:
"Thank you so much for your kind words. We always try to be a great assistance to our customers and appreciate your business because you always have options. "
Barbara Walerko
August 5, 2025
5
out of
5
rating by Barbara Walerko
"I have 3 policies with this State Farm location, mostly divided into 2 payment cycles & I was getting uncertain as to what to pay when as the invoices came in. Customer Service Representative Cindy Perez took the time to develop a flow chart that she sent to me that clearly outlines the due dates. It eased my confusion greatly"
We responded:
"Thank you so much Barbara for your kind words! We’re thrilled to hear that Cindy was able to provide you with a clear and helpful solution. Our goal is always to make your insurance experience as smooth as possible, and it’s wonderful to know her flow chart eased your concerns. We truly appreciate your trust in us and are grateful to have you as part of our State Farm family!"
Eric Dankyi Dwamenah Daniels
June 13, 2025
5
out of
5
rating by Eric Dankyi Dwamenah Daniels
"Been with Thomas Henderson's State Farm since 2000. My family and I sleep better knowing he always has our backs. Any one looking for an insurance agent they can trust, he's definitely the one I would recommend."
We responded:
"Thank you so much for your continued trust and loyalty over the years! It means the world to us to be part of your family's journey since 2000. Knowing you feel secure and supported is exactly why we do what we do. We're always here for you—day or night.
We truly appreciate your recommendation and are grateful to have you as part of the State Farm family!
"
Julie Henderson
May 30, 2025
5
out of
5
rating by Julie Henderson
"Thomas Henderson is great to work with. He is very professional, personable, and responds quickly when I reach out to him."
We responded:
"Thank you so much, Julie! We truly appreciate your kind words. Thomas takes pride in being responsive, professional, and approachable—so it’s wonderful to hear that reflected in your experience.
We’re grateful for the opportunity to serve you and look forward to being here whenever you need us."
Timothy Schneider
April 1, 2025
5
out of
5
rating by Timothy Schneider
"Thomas was excellent to deal with. Not pushy at all. Explained everything in great detail on my insurance quotes."
We responded:
"Timothy we appreciate you and hope to serve you well."
Anthony Wass
February 27, 2025
5
out of
5
rating by Anthony Wass
"Thomas has been our agent for a long time, and he and his staff have always taken great care of us."
We responded:
"We appreciate the privilege of serving you and your family"
Michael Rickett
October 30, 2024
5
out of
5
rating by Michael Rickett
"Thomas and his team could hold a Masterclass on customer service. They are exceptional. I’ve entrusted them with several policies including homeowners, business, autos, RVs, boats, antique autos, motorcycles, etc. I’m not in the habit of writing public referrals - but their service has been above and beyond, and deserves recognition. For many years, they’ve urgently addressed & resolved all concerns, and are prompt, reliable, and genuinely kind people."
We responded:
"Michael:Thank you so much for your kind words and for taking the time to share your experience with us! It means the world to hear that our efforts have made a difference. We take great pride in providing reliable, personalized service, and it’s an honor to manage your diverse range of policies. Your trust over the years is something we truly value, and we’re always here to help whenever you need us.
Thank you again for your thoughtful feedback – we look forward to continuing to serve you for many years to come!"
Juan Garcia
October 22, 2024
5
out of
5
rating by Juan Garcia
"La oficina de Thomas B Henderson es un gran equipo y siempre me ayudan con mis preguntas e inquietudes. son excelentes en sus habilidades de comunicación. y hablan español. Los recomiendo"
We responded:
"Juan: ¡Muchísimas gracias por su reseña y por recomendarnos! Nos alegra saber que nuestro equipo ha podido ayudarle con sus preguntas y que nuestra comunicación ha sido clara y efectiva. Nos sentimos honrados de poder brindar servicio a todos nuestros clientes porque creemos que la atención al cliente es nuestra prioridad.
Estamos aquí para lo que necesite, ¡no dude en contactarnos en cualquier momento!"