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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


June 2, 2023

5  out of  5 rating by jfitzg2399
"Knowledgeable. Personable. Always friendly and ready to help. I highly recommend Tom, Jim and their agents."

Shail Patel

May 12, 2023

5  out of  5 rating by Shail Patel
"Extremely friendly and great service! My whole family engages with this very supportive team. They go the extra mile to be thorough and transparent. They are also very appreciative of customer loyalty too! Always a pleasure talking to Mr. Thomas Henderson."

Mark Drinan

May 8, 2023

5  out of  5 rating by Mark Drinan
"Jim, very efficiently, helped me understand some billing questions I had after reinstating coveragr on 2 policies that were suspended for cars not in use!"

Henry Burkiewicz

May 5, 2023

5  out of  5 rating by Henry Burkiewicz
"See my details in chat."

Vanessa Fiscus

April 26, 2023

5  out of  5 rating by Vanessa Fiscus
"James is such a pleasure to work with. We added life insurance to our policy and James walked us through, step by step. He was able to explain in detail everything we needed to know and answered all our questions. I would recommend working with him to anyone who is looking for a seamless State Farm experience."

Tim Hower

April 24, 2023

5  out of  5 rating by Tim Hower
"The Thomas B. Henderson office has been helping out my family for over 40 years and there is no one else I would search to get insurance through. Thomas and Jim are amazing and are always there to lend a helping hand and I have never had a bad experience with them at all!"

Robert Pawlyshyn

April 21, 2023

5  out of  5 rating by Robert Pawlyshyn
"I’ve been with State Farm for decades. And now every family member does the same. You can call Tom or James and receive excellent 5 star service. Just call them. You’ll know why!"

Southern Boy

April 21, 2023

5  out of  5 rating by Southern Boy
"Would highly recommend. Very professional and knowledgeable. Thomas and Jim are both great to work with and very helpful."

W8RLD 8TH World Entertainment

April 20, 2023

5  out of  5 rating by W8RLD 8TH World Entertainment
"Great insurance agents very professional always there to answer questions and resolving issues and the best service when you need them!"

Keithen Ward

April 20, 2023

5  out of  5 rating by Keithen Ward
"Thomas and the team are a joy to work with. Answered all my questions in a more than timely manner. Overall made my first experience with their office incredibly easy and stress free."

Tracey Hammond

April 19, 2023

5  out of  5 rating by Tracey Hammond
"I've been a customer for over 30 years and ive never had an issue. Great service!!"

vanessa raczak

March 24, 2023

5  out of  5 rating by vanessa raczak
"Every time I call or need anything with my insurance options, Jim and Thomas are there to help! Both are extremely professional, courteous, and willing to take their time to assist with any questions or information I’ve needed. I highly recommend working with this agent!"

Zholdosh Beishembek

February 9, 2023

5  out of  5 rating by Zholdosh Beishembek
"Quick and easy. Thank you very much!"

Ila Patel

January 12, 2023

5  out of  5 rating by Ila Patel
"Thank you for excellent service,"

Zac White

November 11, 2022

5  out of  5 rating by Zac White
"Thomas and James are great! Been using them for over 15 years. Very nice and very understanding and will work with to make sure you have the right coverage. Strongly recommend!"

Cheree Bowens

October 7, 2022

5  out of  5 rating by Cheree Bowens
"Mr. Henderson and his staff are always pleasant and easy to work with. The best insurance agent I have ever had. Thanks to such a great team!!!"

Samantha DeSilva

August 30, 2022

5  out of  5 rating by Samantha DeSilva
"Great customer service!"

Renee Jenkins

August 22, 2022

5  out of  5 rating by Renee Jenkins
"Excellent customer service, friendly and courteous. Both Thomas and Jim are very responsive to all questions and concerns. Feel we receive personal attention and they are focused on providing good coverage at a reasonable price."

Dave Konneman

August 20, 2022

5  out of  5 rating by Dave Konneman
"My wife and I have received excellent service from Mr. Henderson's office for two decades. Their responsiveness and professionalism are second to none. Every interaction with Thomas, Jim Palmore and the office staff has been positive. Great people to do business with!"

Vanessa K

August 19, 2022

5  out of  5 rating by Vanessa K
"James is so nice and works extremely quickly. So happy to have an office that goes above and beyond to help me!"

David Renner, DC, DIBAK

August 17, 2022

5  out of  5 rating by David Renner, DC, DIBAK
"I've only had good experiences with Thomas and his staff over 17 years of service."

David Kogan

August 16, 2022

5  out of  5 rating by David Kogan
"I have been doing business with this agency for many, many years. The customer service is outstanding. Jim Palmore, especially good. If you need insurance, give them a call."

nike whitcomb

August 2, 2022

5  out of  5 rating by nike whitcomb
"I have been with State Farm for a number of years - ALWAYS happy with their high level of service. Thomas Henderson and his team go the extra without prompting. I'm a very happy client!"

Oscar Williams

August 2, 2022

5  out of  5 rating by Oscar Williams
"James Palmore did such an amazing job helping me find a policy tailored to my current need! He has been patient in answering all my questions and identified an affordable policy that fits my monthly budget. I will definitely be referring him to all my clients, as I'm confident they will walk away as happy customers."

Joel Kohler

July 28, 2022

5  out of  5 rating by Joel Kohler
"I've been with this office for 20 years. Always great service, no hassle, fast response times, and just fun to talk to. Every interaction -- filing claims, adding or changing service, random questions, anything -- has been painless and efficient. Henderson et al are a great team! Wow, that sounds like a generic review, so just to prove I'm a human and not a bot, and that I actually mean what I'm saying, here's some nonsense: superopticocaptorotokappamechanophobia: the fear of having one's eyebrows caught in a blender."